#thing2 Photos the mobile way

I’m taking part in #ANZ23mthings and this week was all about taking photos with a mobile device. Hang on, I have a good digital camera so why bother?

I have a Flickr account because when I did the Honour’s year for my art degree my mentor was in Australia , so I shared images via Flickr and we Skyped weekly. A while back I started an Instagram account but never got round to using it.

Back to “so?” – it turns out using a mobile device is really handy. I don’t always have my camera with me, then I need to download the photo and upload it somewhere to share it. But not any more! I take the photo using Instagram and can share it straight away.

On it’s own, that would still be “so?” – especially in terms of my library. Quicker, but…? Today I took a photo of the education room, Poi Rokiroki – Information Poi, at the Museum I manage. I shared it on Twitter and straight away an ex-local asked me about it as she is involved with PKW and they had sponsored the room when the Museum was built in 2010/2011. I took another photo straight away and shared it with her. It was so cool to make that contact and know she is still cheering us on.

My favorite article out of all the links etc I have seen this week is this one about using Instagram as a business tool. The Twitter Chat was fast and furious, and a lot of fun too.

What a week it’s been. I attended a business breakfast organised by my manager, Lynne Walker; she raised $220 for Breast Cancer by putting it on – awesome work Lynne. We had a fun and informative visit to our area by Heather Lamond, LIANZA President, who spoke about professional registration. Heather had Amanda Curnow and Wendy Macaskill with her, it was great to catch up with them both. My husband jetted off to Christchurch to play Granddad for the weekend and I learnt to use Instagram. Gotta love library life :)

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Lifelong learning

I enjoy social media and use Facebook, Twitter, Instagram and WordPress, both for myself and for work. But I’m far from an expert, more of a muddle-along enthusiast. When I saw ANZ 23 Mobile Things on Twitter, courtesy of Abigail Willemse @ajwillemse91 and Kate Freedman @katejf, I knew I had to sign up.

Will it all be fresh and new for me? No, not all of it. However, I’m sure I’ll learn new tricks and tips, and improve my skills. And be doing it with over 400 other enthused Kiwis and Aussies. How cool is that?

My mother was 88 when she died late last year; she was very deaf, legally blind, and chronically ill. Up until the last 6 months of her life, when she had a stroke,  she’d hear something on the I hope the neighbors enjoy our program choices loud TV and if it piqued her interest she’d ask me to Google it. I’d copy information into Word and print out at 36 point for her. What sort of things? History, art, famous people, animals, politics. Her body was ruined, but her mind was sharp, even if her memory was short.

She used to say “you’re never too old to learn something new”. I think staying interested was part of what kept her happy and occupied despite her problems. I enjoy learning new things and hope I stay sharp like she did. ANZ23mobilethings here I come – anyone else want to join in?

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Have you submitted yet?

An abstract that is…the closing date for submissions is Friday 3 May. Conference is great fun, a great learning and networking opportunity, and if you present it’s this whole other learning experience as well.

Not a word perfect speaker? Too bad – take a deep breath and do it anyway; it gets easier with practice. Come on – you know you should! Check it out here.

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Colouring my world

Sometimes I roam around on Google Images looking at library design ideas. What shelving systems are people using? What kid’s mats are popular? Where are the signs placed, or the lights? There are some gorgeous images: I particularly like this one from http://plusmood.com/. It’s light and airy, with generous spaces and a real sense of fun.

Yet there’s also a part of me saying, “Hang on, it’s only going to look like that for the first week”! The carpet will get grubby, the tables will get moved round, books never stay that tidy… What I really need is designs that show a library, warts and all, but still looking fabulous. I’ve added a few photos at the bottom to show how busy and colourful our library is – it’s often a bit messy too. I prefer happy mess to regimented, but unhappy, perfection.

One of my libraries was remodelled back in 2002. My staff and I made a cardboard model of it, as it’s an unusual shape, to try out the colour scheme and got management approval before it went ahead. Why? Because it’s a vibrant mix of blues, purple, red, yellow, burgundy and frog green in the adult areas, and turquoise, yellow and blue in the kid’s room. I know it sounds awful but it works well and the colours are used to help define various areas. We thought we might get tired of the strong colours, but even 10 years on everyone still enjoys the space. There are still times when someone comes in and we hear them say “wow!” and know they’re new to us.

We’re due for a repaint next year and I’m not looking forward to the decision making. I want us all to feel really happy with it. I’d like to go much more neutral with just a punch of colour on one or two walls. Others want a light colour until ¾’s of the way up the wall, then a bright colour above the picture hanging rail. Some staff want it to stay bright. What I do know is, it’s not going to be a quick decision…

Do you have any favourite library colour schemes? Or have you seen anything you particularly disliked? I’d love to hear your thoughts. 

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More on doing away with Dewey

Last time I wrote about my plans to ditch Dewey and move to reading rooms in the non-fiction area. We ended up having quite a discussion on Facebook about it, and some of the questions raised surprised me.

I’m thinking about some of the issues that came up, and will sit down with my staff this week so we can talk about it. I’d be interested to hear your thoughts.

Here’s what we talked about:

Susan said “Personally I like the idea of RFIDing all the books then throwing them in a pile on the floor. Give each patron a RFID scanner and let them find the book they want! Imagine all that time saved in shelving books and keeping them in order. The treasure hunt factor would appeal to kids”.

And my reply? Hmm, oddly enough I had not thought of that. Or if people are worried about books being on the floor, say the large print, we could just randomly shove them on some shelves.  Footnote: Susan’s a great colleague and stops me taking it all too seriously and over working – thanks Sue!

Cheryl said “It occurs to me that you could keep the dewey system but simply call the categories what they are instead of the numbers”.

Cheryl we’re still going to label the spine with Dewey because of the books going to our other branches. Some of my staff want to keep them in Dewey order within the categories but I’m not so sure. Mind you, some categories will have a wide range of Dewey numbers in them.

Cheryl – hmm so making shelving hard? do you have whatever the 300s are labelled as whatever category that covers?

Nope. We talked about that and decided if the staff can’t figure out what shelf the books go on, then how on earth do we expect the customers to. I do think they’ll end up in Dewey order within the categories, so that we can find reserved titles quickly.

Cheryl – what if a green dot represented 300s for staff to shelve and 300 were labelled simplified name of what the 300s contain for the customers to find?

I don’t want to just label the 300s with a basic name. Think about gardening books, in the 635s. But books on garden design might be in the 712s (? from memory ?) and building garden furniture somewhere else again. I want people to go to a shelf and ALL the garden related books are together. Does that make sense?

Cheryl –  absolutely… didn’t remember Dewey being so fractured…. I like things in collections for ease of finding – will have to come and check it out when you’re done.

Wendy said “Great idea Cath, I often just peruse the shelves thinking that once I stumble on the subject it will be easy to find the book, but in reality it’s quite time consuming and I get so sidetracked!! I did wonder if you would need a sport section though”.

Nice to have your point of view Wendy. Would you think to look for sports books in the PLAY category? And yeah, most people do just roam round looking for inspiration.

Wendy – I’m not sure what I would have looked under ‘Play’ for, designing play areas for kids maybe. Didn’t think of them being under ‘Play’ actually, I thought sport would come under ‘Leisure’ and thought kids may not work that out lol.

Hmm, okay – all good food for thought. My guess is we’ll put books out then as patrons comment, end up moving some till it feels right.

Megan said “Health and history too Cath.”

History – hmm. Now that needs some thinking about. Does it become a new category, or does it go under ‘world’ because it’s the history of a specific place? And health – more hmming. This is fascinating.

Cheryl jumped back in with – this is fascinating. Just thinking of where I would look for history. Depends on whether it pertained to one country or region or whatever or whether it was like Bill Bryson’s short history of nearly everything in which case it seems like it should be its own category. Health under people? Which might be a subcategory under animals or life?

Cheryl we thought books on travel including travelogues would go under ‘world’ so probably place specific history would too. We did think that books people read ‘just for leisure’ – that is, not to learn a specific thing – and coffee table type books could go under leisure. So the category would include books on leisure activities and books that ARE leisure activities.

Cheryl – hmm dunno seems that too little categories could be cumbersome. I might be just as confounded finding something that comes under a broad category such a leisure as I would finding it under the Dewey system. Or is the plan to subcategorise to a certain extent?

We were trying to avoid sub categories really. But we’re also prepared to ‘suck and see’ – if we do it and people need it modified, we’ll do that.

Maria said “I love the idea for smaller libraries. Even if it’s partially so, for example very popular sections become non-dewey. It’s out of the box thinking, so appeals to me!”

If you only do some sections, don’t you get back to things like gardening being fragmented? And yes, of course it appeals to you!

Maria – Hmm I suppose you would be in danger of fragmentation.

And finally, Michele said “Just do us purists a favour Cath and separate Fantasy and SciFi. They are NOT the same despite some Auckland librarians opinions!”.  (no fear, Michelle, they’re separate and staying that way in my libraries)

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Ditching Dewey

I have been thinking for quite a while now about ‘ditching Dewey’ in one of the two libraries I manage. If our borrowers like it I might convert my other library and, who knows, some of our other branches might follow suit.

Why am I doing it? Increasingly I’ve come to see Dewey as a tool for librarians, not for library users. How many people care that roses are 635.something or that knitting is 745.something? Or is it that 746.something? See! Even after 19 years I can’t remember all the numbers.  Seriously though, from a patrons point of view, why not go to the shelf labelled ‘gardening’ and browse for a book on roses.

I’ve had a look round a few libraries that use the lounge room idea and, with the support of my manager, have started the process. The first thing my staff and I did was agree a few ground rules:

  • No rush, no stress.
  • Categories need to be plain English and obvious; if it needs explaining, it’s wrong.
  • If borrowers expect a book to be in a certain category, put it there.
  • User friendliness matters more than correctness.
  • No agonising or debating endlessly; put the book somewhere and move on. It’s not like we’re cementing them to the shelf!

One of my colleagues gave me a hand to do a heavy weed, and then we purchased a lot of new stock so once the change is made there will be books our borrowers have not seen before.

We came up with a list of 10 categories that we thought would cover everything: grow, Maori, cook, build, play, world, leisure, family, spirit and homemade. I asked one of our casual staff to empty out all the boxes of new stock we have put aside and divide them into the categories we’ve chosen. I wanted to see two things; how many new books we had in each category and, more importantly, were there books she just couldn’t find a home for.

Heck yes…where does a book on dinosaurs go? What about heart disease? We haven’t figured out the answers yet, and accept that maybe there won’t be a suitable category for each book we currently hold. What we don’t want to do is add a lot of categories and make it confusing. The answer might be as simple as sending those books to my other branch and only getting them in on reserve.

I had thought the project would be finished by now, but a staff member is critically ill in ICU, so we’ve been a bit sidetracked really. We agreed on ‘no stress and no rush’ so we’re just working our way quietly through it.

If you have done this already I’d love to hear your thoughts. Or if you think it’s sacrilege, I’d love to hear your reasons.

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Encouraging the heart

As librarians we find information, lead people, shelve books, chat to customers, manage resources, and show kids where the comics are.

As managers we lead people, manage money and resources, think up new initiatives, show new staff where the toilets are…and then occasionally something comes along which takes our role to a whole other level.

One of my staff (who I won’t name for obvious reasons) was flown to ICU on Friday and had urgent, major, leg surgery, was likely to have more surgery last night but I haven’t heard yet, and is fighting for her life. We already know she will be there for many, many weeks.

Normally if a staff member is sick I tell them to keep away till they’re better so they don’t spread the bugs. If they’re in hospital or convalescing at home for a while I send a card or flowers and visit them.

But this? It’s a whole new level of “oh my god” …  I haven’t slept well the last two nights, my mind drifting around about her and her family, about the things I know about her life, and the implications for her of what has happened.

There’s also a feeling of helplessness. She’s four hours drive away and, even if she was closer to home, now is not the time for me to visit. There’s nothing practical I can do at this stage. All I can do is keep her in my thoughts and be prepared to help if her family need something.

It’s made me think about a book I read as part of leadership training a few years back, called ‘Encouraging the heart’ by Kouzes and Posner. One of the managers they talk to knew the names of all his staff’s spouses and children, and much more. I used to know all that, and thinking about this current situation, have realised I have new staff whose spouses I could name, but all their children? Nope. I have some work to do, because not knowing that basic information tells me I am not encouraging the heart and my staff deserve better than that from me.

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The darker side of library life

Have you read about the 2013 Movers and Shakers yet? You can find them all here. Thanks to Sally Pewhairangi for sending me the link a few days ago. They are a diverse mix of people with incredible skills and a great deal of energy. It’s great to see them being recognised.

What’s not so great is the backlash against some of them, presumably a case of ‘tall poppy syndrome’. I’m not going to point to any of the negative stuff, it doesn’t need to spread any further. Why does this happen, and particularly in a profession that is supposedly about sharing, empowerment, enriching people’s lives and other good stuff?

I don’t know really, unless it’s zero sum thinking; if you have x amount of fame, then there’s less for me, so I don’t want you to have too much (i.e. my share). Total wrong-headedness! The more the leaders, the inspirational thinkers, and the motivators succeed, the better we all do – and the profession thrives.

I hope we never see this kind of behavior in New Zealand librarianship, although I guess we already see it in the sports arena. I hope as Kiwis we can embrace our leaders and high fliers, enjoy their success, raise them up – and all be better off for it.

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#newprofnz

Sometimes people have just the right idea, and connect with just the right people, at just the right time – call it synchronicity. I think that’s what Abigail Willemse has achieved with the launch of the New Professionals NZ group – with a website and Twitter account.

Mind you, Abigail’s a go-getter anyway; she’s only a very young professional herself but already editor of Library Life and making connections via social media like there’s no tomorrow.

But back to this new group. I have been watching since their launch; the enthusiasm and level of participation is fantastic. Clearly a lot of new-to-the-profession librarians were in need of a place they felt comfortable with.

The group is particularly active on Twitter using hashtag #newprofnz and has a Twitter Chat organised for this Thursday 7 March — details here. I’m feel quite sorry that I have been around far too long to qualify for this group…but I am enjoying watching from the sidelines.

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Valuing diversity in our libraries

A few years back now I did the Myers Briggs Type Indicator assessment as part of workplace training. I’m an INTJ (introversion, intuition, thinking, judgment) in an industry where most front line staff are feelings people. Not me; in fact I lean so heavily away from the feelings end that I should topple over. About 2% of the population are INTJs; here’s what the Myers Briggs Foundation says about my personality type:

Have original minds and great drive for implementing their ideas and achieving their goals. Quickly see patterns in external events and develop long-range explanatory perspectives. When committed, organize a job and carry it through. Skeptical and independent, have high standards of competence and performance – for themselves and others.

On the flip side, they also suggest I may eat or drink too much when stressed. Hmm, can I have a cookie and cider while I think about the implications? Anyway…

Do you remember the Challenger disaster in 1986, when a space shuttle broke apart 73 seconds into its flight, leading to the deaths of its seven crew members? I do, and seeing it on YouTube can still bring tears to my eyes. Supposedly one of the reasons the disaster occurred was that ground staff had been chosen for the program partly based on personality type (strong go-getters who don’t take no for an answer). When an engineer raised safety concerns the rest suffered from ‘GroupThink’ and overrode him, and an o-ring failed with catastrophic consequences.

What does this have to do with libraries? I’ve been thinking a lot about leadership recently, which is good considering I’m on LIANZA’s Emerging Leaders Working Group. One of the realizations for me is that we need a really wide range of skill sets and personality types for libraries to thrive. Sure we need the strongly feelings-based people who make instant connections with their customers and want to hug kids. We need to work together to create harmonious workplaces where staff feel nurtured and valued. But if we’re to compete for people’s leisure time, fight for scarce dollars, market ourselves with vigor and a hundred other things, we also need people who question the norm, will argue against ‘GroupThink’ and who can see different ways of achieving our goals.

We need teams with a range of skills sets and personality types, and we need to make sure each person feels valued and able to contribute. If libraries fail to survive in this quickly-changing world the impact won’t be as dramatic as the Challenger disaster, but our communities will suffer all the same.

Long live diversity in our libraries, not just among our patrons, but our staff as well. Oh, and for the record, I may be right off the opposite end of the feelings scale, but on a bad day (or is it a good day?) I have been known to hug customers and comfort kids. Just don’t ask me to wear a fluffy costume for tot time ;-)

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